REFUND POLICY

 

Returns:

Although we are certain that you will be pleased with the quality of our products; if for any reason you are not, please find our return policy details to follow:

For stock and non-personalized items:

We accept returns on merchandise within 30 days of purchase. To be eligible for a return, your item must be unused and in the original packaging.

Please log into your account within 30 days of purchase, select the order which contains the item for return and submit the return request.

After 30 days, unfortunately, we cannot accept a return request.

 

For personalized and custom items such as but not limited to invitations and stationery:

Please contact us within 7 days of receiving your order to initiate the exchange or return process.

Due to the personalized nature of our products, we cannot accept returns based on customer error(s), including typos, layout mistakes, and or color changes.

Returns for a refund (full or partial) or exchange will only be accepted under the following circumstances:

- Spelling errors on stationery made by Tastefully Yours Ink Design Studio that was not approved by you on your final proof.

- Detail errors listed on stationery made by Tastefully Yours Ink Design Studio that was not approved by you on your final proof.

- Incorrect stationery paper quality and or color used by Tastefully Yours Ink Design Studio.

- Incorrect font color and or style used by Tastefully Yours Ink Design Studio that was not approved by you on your final proof.

- Order received late, damaged, or lost in shipment by Tastefully Yours Ink Design Studio.

 

We cannot refund shipping, customization, and or rush fees if they were applicable to the original order.

 

If requesting a refund for custom stationery such as wedding invitation suites you must return 100% of the quantity ordered, in the original condition and packaging received. Refunds will not be issued, and exchanges will not be granted if full quantity is not returned.

 

Additional non-returnable items:

Gift cards

Used and or damaged merchandise.

 

Please do not send your purchase back to the manufacturer.

 

Returns will not be accepted and refunds and or exchanges will not be granted under the following conditions:

Any item that is not returned to us or it is not in its original condition.

If the item is damaged or has missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery.

 

Refunds (if applicable):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed promptly, and a credit will automatically be applied to your credit card or original method of payment. Please allow 10 business days for all refunds to post to your account. This is standard banking and crediting practices and not due to any delay on the part of Tastefully Yours Ink Design Studio.

If you have not received your refund after 17 business days, please contact us at hello@tastefullyyoursdesignstudio.com

 

Clearance and Final Sale items (if applicable):

Unfortunately, we cannot accept return, refund, or exchange requests on clearance items.

 

Exchanges (if applicable):

If you wish to return your item for an exchange, please follow the returns process for approval. In most cases, an exchange can be arranged quickly. Exceptions for exchanges are the same as returns and or refund requests. Questions or comments please contact us at tastefullyyoursdesignstudio.com

 

Gifts:

If the item was marked as a gift when purchased and shipped directly to you, you will receive a credit for the value of your return. Once the returned item is received, a gift certificate code will be emailed to you to be used towards a future purchase.

 

If the item was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and she/he will be notified out about your return.

 

Shipping Costs/Fees:

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to be delivered to you may vary.

SHIPPING POLICY

We are happy to ship to you anywhere within the United States. Please provide us the correct shipping address, along with the quantity and product type you wish to order. Shipping costs will be calculated at checkout for all Simply Yours Collection orders and non-personalized orders. If you require shipping for Custom Orders we will discuss any shipping charges during our consultation.

 

Please note the price quoted is for a single shipment. Proposals are based on uninterrupted delivery of the complete order. If the specifications state otherwise Tastefully Yours Ink Design Studio will charge accordingly at current rates. Charges for delivery of materials and supplies from the client to Tastefully Yours Ink Design Studio, or from the client’s representative to Tastefully Yours Ink Design Studio are not included in the quotation unless specified. Title for finished work passes to the client upon delivery to the carrier at shipping point, or upon mailing of invoices for the finished work or its segments, which ever occurs first. Damage, lost, delays or broken packages by third parties or shipping companies will not be Tastefully Yours Ink Design Studio's responsibility. Additional insurance coverage may be obtained for shipping if it is requested in writing and if the client pays the premium to Tastefully Yours Ink Design Studio.